How To Calculate Net Promoter Score 5 Point Scale. Respondents is the total number of people who answered the nps question. Ad powerful features built for business, designed for people, loved by teams.
Net promoter score is the world’s leading metric for. The second asks employees more than just a single question and produces an average figure. Use our nps calculator to find your nps score based on your count of promoters, detractors and passives.
To calculate your net promoter score, subtract the percentage of detractors from the percentage of promoters.
The number you’re left with is your nps, it’s as simple as that. Net promoter score is the world’s leading metric for. Ad powerful features built for business, designed for people, loved by teams. Respondents is the total number of people who answered the nps question.